Modern Slavery Statement for Carpet Cleaners Waterloo

This Modern Slavery Statement sets out the steps Carpet Cleaners Waterloo has taken, and continues to take, to ensure that modern slavery and human trafficking are not taking place within our operations or supply chains. We recognise our responsibility to prevent exploitation, protect vulnerable individuals, and act transparently and ethically in all our business dealings.

Our Zero-Tolerance Policy on Modern Slavery

Carpet Cleaners Waterloo maintains a strict zero-tolerance approach to all forms of modern slavery, forced labour, human trafficking, servitude, child labour, and debt bondage. This commitment applies to every aspect of our business and to all individuals working for or on behalf of our organisation, whether directly employed, contracted, or engaged through third parties.

We expect the same high standards from all our suppliers, subcontractors, agents, and business partners. We will not knowingly work with any organisation that fails to uphold these standards or that is unable to demonstrate clear and effective steps to prevent modern slavery within its operations.

Our Supply Chain and Supplier Expectations

Our supply chain primarily includes providers of cleaning products, machinery, equipment maintenance, uniforms, and facility services. While we consider our business to be at relatively low risk of modern slavery, we recognise that risk can exist at multiple tiers in any supply chain and we are committed to responsible sourcing.

All new and existing suppliers are required to adhere to our ethical standards. We communicate our expectations that suppliers must comply with all applicable labour, employment, and human rights laws, provide safe and fair working conditions, and ensure that all work is freely chosen and fairly paid.

Supplier Audits and Due Diligence

Carpet Cleaners Waterloo operates a risk-based approach to supplier due diligence and audits. Where appropriate, we conduct assessments of new suppliers before engagement and periodically reassess existing suppliers. These assessments may include requesting evidence of labour standards compliance, reviewing relevant policies, and seeking assurances regarding the absence of forced or trafficked labour in their operations.

If any supplier is found to be involved in modern slavery, or is unable or unwilling to provide sufficient assurance that such practices are not present, we will take proportionate and decisive action. This may include corrective action plans, suspension of orders, or termination of the business relationship where necessary.

Reporting Concerns and Whistleblowing Channels

We encourage all employees, contractors, and stakeholders to report any concerns or suspicions of modern slavery at the earliest opportunity. Concerns may relate to our own operations or to any organisation within our supply chain.

Reports can be made through internal management channels or via established whistleblowing mechanisms made available within the business. Reports can be made in good faith without fear of retaliation or adverse treatment. We are committed to investigating all reports promptly, fairly, and confidentially, and to taking appropriate action where wrongdoing is identified.

Training and Awareness

We are committed to raising awareness of modern slavery and human trafficking among our staff, particularly those involved in procurement, supplier management, and recruitment. Relevant personnel receive guidance on recognising the signs of exploitation, understanding risk areas within supply chains, and knowing how to respond if concerns arise.

By equipping our people with knowledge and clear procedures, we aim to strengthen our ability to identify and prevent any form of modern slavery connected to our business activities.

Monitoring, Governance and Annual Review

Responsibility for overseeing our response to modern slavery risks rests with the senior management of Carpet Cleaners Waterloo. They are tasked with reviewing our policies, procedures, and controls to ensure they remain effective, proportionate, and aligned with legal requirements and good practice.

This Modern Slavery Statement is reviewed at least once every twelve months. During each annual review, we consider changes in our operations and supply chains, emerging risks, lessons learned from any reported concerns, and opportunities for improvement. Where needed, we update our approach, strengthen our due diligence processes, and enhance training and communication.

Carpet Cleaners Waterloo remains fully committed to continual improvement in our efforts to combat modern slavery and human trafficking. This statement reflects our ongoing determination to conduct business ethically, to respect human rights, and to play our part in eliminating exploitation from the cleaning services industry and beyond.